:root{font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Arial,sans-serif;color-scheme:light;--bg:#f5f5f6;--panel:#fff;--panel-alt:#faf9fa;--fg:#1a171b;--sub:#69646a;--border:#e7e2e5;--shadow:0 20px 55px rgba(26,23,27,.06);--brand:#c90019;--brand-hover:#a50015;--muted-red:#fff1f3;--input:#fff}
:root[data-theme=dark]{color-scheme:dark;--bg:#111013;--panel:#1e1b20;--panel-alt:#282329;--fg:#f5f2f3;--sub:#b8adb4;--border:#3b343b;--shadow:0 20px 55px rgba(0,0,0,.2);--brand:#ef243b;--brand-hover:#d81830;--muted-red:#3a1d23;--input:#272329}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--fg);line-height:1.48;font-size:14px}a{color:inherit;text-decoration:none}a:hover{text-decoration:underline}button,input,textarea,select{font:inherit}button{cursor:pointer}h1,h2,h3{line-height:1.2;letter-spacing:-.025em}h1{font-size:clamp(25px,3vw,35px);margin:0 0 6px}h2{font-size:19px}h3{font-size:15px}p{margin:7px 0}.muted{color:var(--sub)}.small{font-size:12px}.brand{color:var(--brand)}.app{max-width:1280px;margin:0 auto;padding:30px 30px 70px}.topbar{background:#1a171b;color:#fff;border-bottom:3px solid #c90019}.top-inner{max-width:1280px;margin:0 auto;display:flex;gap:26px;align-items:center;justify-content:space-between;padding:16px 30px}.logo{width:180px;max-height:45px;object-fit:contain;object-position:left}.top-right{display:flex;gap:18px;align-items:center}.topnav{display:flex;align-items:center;gap:23px}.topnav a{opacity:.86}.topnav a:hover{opacity:1;color:#fff}.topnav a.active{color:#fff;font-weight:700}.theme-toggle,.link-button{border:1px solid #575159;background:transparent;color:#fff;padding:8px 12px;border-radius:9px;font-weight:600}.theme-toggle:hover,.link-button:hover{background:#373239;text-decoration:none}.subheader{display:flex;align-items:end;justify-content:space-between;margin:20px 0 24px;gap:15px}.eyebrow{text-transform:uppercase;letter-spacing:.14em;font-size:11px;font-weight:800;color:var(--brand);margin:0 0 7px}.card{background:var(--panel);border:1px solid var(--border);border-radius:17px;box-shadow:var(--shadow);padding:23px}.card h2:first-child{margin-top:0}.card h3:first-child{margin-top:0}.grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.two{display:grid;grid-template-columns:2fr 1fr;gap:18px}.metrics strong{font-size:30px;display:block;letter-spacing:-.04em;margin:5px 0}.metric-label{font-size:13px;color:var(--sub)}.btn{background:var(--brand);border:1px solid var(--brand);color:#fff;border-radius:10px;padding:11px 16px;font-weight:700;display:inline-flex;align-items:center;justify-content:center;gap:8px}.btn:hover{background:var(--brand-hover);text-decoration:none;color:#fff}.btn.secondary{background:var(--panel);color:var(--fg);border:1px solid var(--border)}.btn.secondary:hover{background:var(--panel-alt)}.btn.danger{background:#8d2434;border-color:#8d2434}.btn.small{padding:6px 10px;font-size:12px}.actions{display:flex;gap:9px;align-items:center;flex-wrap:wrap}.field{display:flex;flex-direction:column;gap:6px;margin-bottom:14px}.field label{font-weight:650;font-size:13px}.field input,.field select,.field textarea{width:100%;border:1px solid var(--border);border-radius:9px;background:var(--input);color:var(--fg);padding:11px 12px;outline:none}.field textarea{min-height:125px;resize:vertical}.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px rgba(201,0,25,.10)}.table-wrap{overflow-x:auto}.table{width:100%;border-collapse:collapse;text-align:left;min-width:590px}.table th{text-transform:uppercase;font-size:11px;color:var(--sub);letter-spacing:.08em}.table td,.table th{padding:13px 12px;border-bottom:1px solid var(--border)}.table tr:last-child td{border-bottom:0}.code{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:12px;font-weight:700}.chip{display:inline-block;padding:5px 8px;border-radius:7px;font-size:11px;font-weight:800;background:var(--panel-alt);border:1px solid var(--border)}.chip.open,.chip.critical{color:var(--brand);background:var(--muted-red);border-color:transparent}.chip.in_progress,.chip.triage{color:#975b03;background:#fff3dd;border-color:transparent}.chip.resolved,.chip.closed{color:#16724f;background:#dff8eb;border-color:transparent}:root[data-theme=dark] .chip.in_progress,:root[data-theme=dark] .chip.triage{color:#ffc872;background:#3c301d}:root[data-theme=dark] .chip.resolved,:root[data-theme=dark] .chip.closed{color:#9ce0b9;background:#21382f}.login-shell{min-height:100vh;display:grid;grid-template-columns:minmax(0,1.1fr) minmax(360px,1fr)}.login-hero{background:linear-gradient(155deg,#201a20 0%,#1a171b 54%,#4b121e 100%);display:flex;flex-direction:column;justify-content:center;padding:clamp(35px,9vw,135px);color:#fff}.login-hero .logo{width:290px;max-height:100px;margin-bottom:50px}.login-hero h1{font-size:clamp(36px,4vw,54px);max-width:500px}.login-hero p{color:#dbd3d7;max-width:440px}.login-right{position:relative;display:grid;place-items:center;padding:40px 22px}.login-card{max-width:430px;width:100%}.login-theme{position:absolute;right:25px;top:23px;border-color:var(--border);color:var(--fg)}.login-theme:hover{background:var(--panel-alt)}.login-card .btn{width:100%}.login-card h2{font-size:29px;margin:5px 0 10px}.login-card .tag{font-size:12px;letter-spacing:.12em;color:var(--brand);font-weight:800}.alert{border:1px solid var(--brand);color:var(--brand);padding:12px;border-radius:9px;background:var(--muted-red);margin-bottom:17px}.info{background:var(--panel-alt);padding:13px;border-radius:9px;color:var(--sub);border:1px solid var(--border)}.content{white-space:pre-wrap;word-break:break-word}.comment{border-left:3px solid var(--brand);padding:10px 14px;background:var(--panel-alt);margin:12px 0;border-radius:0 10px 10px 0}.comment.internal{border-left-color:#9b6722}.footer{text-align:center;color:var(--sub);padding:25px}.mini-form{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.mini-form input,.mini-form select{padding:7px 9px;background:var(--input);color:var(--fg);border:1px solid var(--border);border-radius:8px;max-width:205px}.spacer{margin-top:24px}.inline-row{display:flex;gap:15px;align-items:center;flex-wrap:wrap}.text-panel{padding:17px;background:var(--panel-alt);border-radius:11px;word-break:break-word}@media(max-width:990px){.top-inner{flex-wrap:wrap}.topnav{order:3;width:100%;overflow-x:auto;padding-top:8px}.two{grid-template-columns:1fr}}@media(max-width:720px){.app{padding:22px 15px 55px}.top-inner{padding:15px}.grid{grid-template-columns:1fr}.login-shell{grid-template-columns:1fr}.login-hero{padding:32px 24px}.login-hero .logo{width:200px;margin-bottom:8px}.login-hero h1{font-size:27px}.login-right{padding:40px 20px}.topbar .logo{width:130px}.top-right{gap:8px}.subheader{align-items:start;flex-direction:column}}

/* Central Icaro V2: navegacao lateral com isolamento de administracao. */
.app-shell{display:flex;min-height:100vh;align-items:stretch}
.sidebar{width:258px;flex:0 0 258px;background:#1a171b;color:#f8f7f8;display:flex;flex-direction:column;position:sticky;top:0;height:100vh;z-index:40;border-right:1px solid #393238}
.sidebar-brand{padding:28px 23px 24px;border-bottom:1px solid #393238}
.sidebar-brand a{display:flex;flex-direction:column;gap:9px}.sidebar-brand img{width:185px;height:45px;object-fit:contain;object-position:left}
.sidebar-brand span{color:#c7bcc1;font-size:10px;letter-spacing:.18em;font-weight:800}
.side-scroll{overflow:auto;padding:11px 13px 24px;flex:1}
.side-group{padding:15px 0 18px}.side-group+.side-group{border-top:1px solid #393238}
.side-label{display:flex;align-items:center;justify-content:space-between;font-size:10px;font-weight:800;letter-spacing:.13em;color:#b6aab0;padding:0 11px 13px}
.side-label-badge{font-size:9px;letter-spacing:.06em;color:#ffe1e5;background:#6b1523;border:1px solid #914052;border-radius:5px;padding:3px 6px}
.side-link{display:flex;align-items:center;min-height:43px;gap:12px;font-size:13px;color:#ded6d9;padding:9px 11px;margin:2px 0;border-radius:9px;font-weight:550}
.side-link:hover,.side-link.selected{background:#3a2d33;color:#fff;text-decoration:none}
.side-link.selected{box-shadow:inset 3px 0 #ef243b;font-weight:750}
.nav-symbol{font-size:20px;font-weight:400;display:inline-flex;width:21px;justify-content:center;line-height:1}
.side-link.disabled-link{color:#8b8388;cursor:default}.side-link.disabled-link:hover{background:transparent}
.soon{margin-left:auto;font-size:10px;color:#aaa1a5}
.sidebar-user{padding:18px;display:flex;align-items:center;gap:11px;border-top:1px solid #393238;min-width:0}
.sidebar-user>div{display:flex;flex-direction:column;gap:2px;min-width:0}.sidebar-user strong{max-width:165px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px}.sidebar-user small{font-size:11px;color:#bbb0b6}
.user-avatar{width:34px;height:34px;flex:0 0 34px;display:grid;place-items:center;border-radius:10px;color:#fff;background:#b21c30;font-weight:900}
.workspace{min-width:0;flex:1;display:flex;flex-direction:column}
.workspace-header{min-height:74px;border-bottom:1px solid var(--border);background:var(--panel);padding:15px 32px;display:flex;justify-content:space-between;align-items:center;gap:12px}
.workspace-left{display:flex;align-items:center;gap:12px}.workspace-left>div{display:flex;flex-direction:column;gap:1px}.workspace-product{font-size:12px;font-weight:800;letter-spacing:.11em}.workspace-context{font-size:12px;color:var(--sub)}
.workspace-actions{display:flex;align-items:center;gap:10px}.workspace-actions form{margin:0}
.role-pill{font-size:11px;background:var(--panel-alt);color:var(--sub);border:1px solid var(--border);border-radius:30px;padding:6px 9px;font-weight:800}
.workspace .theme-toggle,.header-logout{color:var(--fg);border:1px solid var(--border);background:var(--panel-alt);padding:8px 10px;border-radius:9px;font-size:12px;font-weight:700}
.workspace .theme-toggle:hover,.header-logout:hover{background:var(--bg)}
.workspace .app{width:100%;max-width:1450px;padding:26px 32px 72px;margin:0 auto;flex:1}
.workspace .footer{padding:18px 16px;border-top:1px solid var(--border)}
.menu-button{display:none;background:transparent;border:1px solid var(--border);color:var(--fg);padding:5px 9px;border-radius:7px;font-size:18px}
.nav-backdrop{display:none}
.admin-catalog{display:grid;grid-template-columns:minmax(0,1.9fr) minmax(275px,1fr);gap:18px;align-items:start}
.admin-entry{display:grid;grid-template-columns:minmax(130px,1.4fr) 74px 105px minmax(80px,.65fr);gap:10px;align-items:end;padding:16px 0;border-top:1px solid var(--border)}
.admin-entry .field{margin:0}.admin-entry input{min-width:0}.entry-actions{display:flex;gap:6px;align-items:center;flex-wrap:wrap;grid-column:1/-1}
.option-state{font-size:11px;color:var(--sub);font-weight:700}.option-state.inactive{color:var(--brand)}
.config-tabs{display:flex;gap:7px;flex-wrap:wrap;margin:16px 0 23px}
.config-tabs a{font-size:12px;padding:8px 12px;border-radius:10px;color:var(--sub);border:1px solid var(--border);background:var(--panel)}
.config-tabs a.active{background:var(--muted-red);border-color:var(--brand);color:var(--brand);font-weight:800}
.config-kpi{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.config-kpi a{transition:transform .12s}.config-kpi a:hover{transform:translateY(-2px);text-decoration:none}
.config-kpi strong{font-size:27px;display:block;margin:8px 0}.config-kpi .small{color:var(--sub)}
.help-note{color:var(--sub);font-size:12px;line-height:1.5}
@media(max-width:1160px){.admin-catalog{grid-template-columns:1fr}.admin-entry{grid-template-columns:minmax(130px,1.4fr) 74px 105px minmax(80px,.65fr)}}
@media(max-width:950px){.sidebar{width:248px;flex-basis:248px}.workspace-header{padding:13px 20px}.workspace .app{padding:20px}.config-kpi{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:760px){.sidebar{position:fixed;top:0;left:0;transform:translateX(-100%);transition:transform .2s;width:268px;box-shadow:10px 0 35px rgba(0,0,0,.18)}.app-shell.nav-open .sidebar{transform:translateX(0)}.app-shell.nav-open .nav-backdrop{display:block;position:fixed;inset:0;background:rgba(0,0,0,.55);z-index:30}.menu-button{display:block}.workspace-header{padding:12px 14px;min-height:65px}.workspace .app{padding:19px 15px 45px}.workspace-actions{gap:6px}.workspace-actions .role-pill{display:none}.workspace .theme-toggle{font-size:11px}.admin-entry{grid-template-columns:1fr 90px;gap:11px}.admin-entry .field:first-child{grid-column:1 / -1}.admin-entry .field:nth-child(4){grid-column:1 / -1}.entry-actions{grid-column:1/-1}.config-kpi{grid-template-columns:repeat(2,minmax(0,1fr))}}
.admin-entry>form[id^="edit-"]{display:none}
.admin-entry .field label{font-size:12px}.admin-entry .field span.small{display:block;font-size:10px;word-break:break-all}
.admin-entry .field input[type="checkbox"]{width:auto;margin-right:7px}
.admin-entry .option-state{align-self:center}
.admin-entry .entry-actions{margin-top:0}
.field input[type="checkbox"]{width:auto;padding:0;margin-right:8px;vertical-align:middle;display:inline-block}
@media(max-width:760px){.admin-entry{display:block}.admin-entry .field{margin-bottom:10px}.admin-entry .field:first-of-type input{width:100%}.admin-entry .field:nth-of-type(2) input{max-width:115px}.admin-entry .entry-actions{margin-top:10px}}
@media(max-width:760px){.admin-entry .field:has(.option-state){display:flex;flex-direction:row;gap:10px;align-items:center}.admin-entry .field .option-state{font-weight:750}.admin-entry .field .chip{display:inline-block}}

/* ============================================================
   CENTRAL ÍCARO V3 — DESIGN RESPONSIVO E MÓDULOS
   Personalização do modo claro e escuro e barra de rolagem.
   ============================================================ */
:root{
  --sidebar-bg:#fff;--sidebar-panel:#fbfafb;--sidebar-fg:#211d20;
  --sidebar-muted:#716970;--sidebar-border:#ebe5e8;
  --sidebar-hover:#f6eff2;--sidebar-active:#ffecef;
  --sidebar-badge-bg:#fff1f3;--sidebar-badge-border:#f0c7cf;
  --scroll-track:#f4f1f3;--scroll-thumb:#cac0c7;--scroll-thumb-hover:#ad9ea9;
}
:root[data-theme="dark"]{
  --sidebar-bg:#181519;--sidebar-panel:#211c21;--sidebar-fg:#f7f4f6;
  --sidebar-muted:#b7abb2;--sidebar-border:#383138;
  --sidebar-hover:#30262c;--sidebar-active:#41272e;
  --sidebar-badge-bg:#5f1622;--sidebar-badge-border:#8a3a4a;
  --scroll-track:#221e23;--scroll-thumb:#5a5058;--scroll-thumb-hover:#766b75;
}
html{scrollbar-gutter:stable}
*{scrollbar-width:thin;scrollbar-color:var(--scroll-thumb) var(--scroll-track)}
*::-webkit-scrollbar{width:9px;height:9px}
*::-webkit-scrollbar-track{background:var(--scroll-track);border-radius:20px}
*::-webkit-scrollbar-thumb{background:var(--scroll-thumb);border:2px solid transparent;background-clip:padding-box;border-radius:20px}
*::-webkit-scrollbar-thumb:hover{background:var(--scroll-thumb-hover);border:2px solid transparent;background-clip:padding-box}
.icon-library{position:absolute;width:0;height:0;overflow:hidden}
.sidebar{background:linear-gradient(180deg,var(--sidebar-bg),var(--sidebar-panel));color:var(--sidebar-fg);border-right:1px solid var(--sidebar-border);transition:background .18s,color .18s}
.sidebar-brand{border-color:var(--sidebar-border);padding:22px 19px 20px}
.sidebar-brand img{height:53px;max-width:194px;width:100%;background:#1a171b;padding:8px 13px;border-radius:11px;object-position:center}
.sidebar-brand span,.side-label,.sidebar-user small{color:var(--sidebar-muted)}
.side-group+.side-group,.sidebar-user{border-color:var(--sidebar-border)}
.sidebar-user{background:var(--sidebar-bg)}
.side-link{color:var(--sidebar-fg);border-radius:10px;transition:background .18s,transform .15s;color .15s}
.side-link:hover{background:var(--sidebar-hover);color:var(--sidebar-fg);transform:translateX(1px);text-decoration:none}
.side-link.selected{background:var(--sidebar-active);color:var(--sidebar-fg);box-shadow:inset 3px 0 var(--brand)}
.side-link.selected .nav-icon{color:var(--brand)}
.side-link:focus-visible{outline:2px solid var(--brand);outline-offset:2px}
.side-link.disabled-link,.soon{color:var(--sidebar-muted)}
.side-link.disabled-link:hover{background:transparent;transform:none}
.side-label-badge{color:var(--brand);background:var(--sidebar-badge-bg);border-color:var(--sidebar-badge-border)}
:root[data-theme="dark"] .side-label-badge{color:#ffe1e5}
.nav-icon{width:21px;height:21px;flex:0 0 21px;display:inline-flex;align-items:center;justify-content:center}
.nav-icon svg{width:19px;height:19px;fill:none;stroke:currentColor;stroke-width:1.85;stroke-linecap:round;stroke-linejoin:round}
.side-link-sub{display:block;font-weight:450;font-size:10px;color:var(--sidebar-muted);margin-top:3px;line-height:1.3}
.side-modules .side-fiscal-link{align-items:center;background:var(--sidebar-active);border:1px solid var(--sidebar-badge-border);color:var(--sidebar-fg);padding:12px 10px}
.side-modules .side-fiscal-link:hover{background:var(--sidebar-hover)}
.side-modules .side-fiscal-link .nav-icon{color:var(--brand)}
.fiscal-dot{width:7px;height:7px;background:var(--brand);border-radius:50%;margin-left:auto;flex-shrink:0}
.module-grid{display:grid;grid-template-columns:1fr 1fr;gap:17px}
.module-card{display:flex;align-items:flex-start;gap:18px;padding:27px 24px;border-radius:17px;background:var(--panel);border:1px solid var(--border);min-width:0;box-shadow:var(--shadow)}
.module-card h2{font-size:23px;margin:7px 0 10px}
.module-card p{color:var(--sub);margin:0 0 17px}
.module-card .module-icon{display:grid;place-items:center;width:44px;height:44px;flex:0 0 44px;border-radius:12px;background:var(--panel-alt);font-size:25px}
.module-eyebrow{font-size:10px;font-weight:800;letter-spacing:.16em;color:var(--sub)}
.module-action{display:inline-flex;align-items:center;gap:10px;color:var(--brand);font-weight:800;font-size:13px}
.module-tickets:hover{text-decoration:none;border-color:var(--brand)}
.module-fiscal{border:1.5px solid var(--brand);background:linear-gradient(128deg,var(--panel) 25%,var(--muted-red));position:relative}
.module-fiscal .module-icon{color:#fff;background:#c90019}
.module-fiscal .module-eyebrow{color:var(--brand)}
.module-action-fiscal{padding:9px 13px;background:var(--brand);color:#fff;border-radius:9px}
.module-action-fiscal:hover{background:var(--brand-hover);text-decoration:none;color:#fff}
.module-helper{display:block;color:var(--sub);font-size:11px;margin-top:10px}
.module-access-locked{font-size:12px;color:var(--sub);font-weight:650}
.sla-pill{font-weight:700;border-radius:8px;font-size:11px;padding:5px 8px;background:var(--panel-alt);color:var(--sub);display:inline-flex;white-space:nowrap}
.sla-pill.atrasado{color:#b72734;background:#fbe6e8}
.sla-pill.proximo{color:#99620e;background:#fff0d5}
.sla-pill.no_prazo{color:#187253;background:#ddf5e8}
:root[data-theme="dark"] .sla-pill.atrasado{color:#ff8894;background:#3f222a}
:root[data-theme="dark"] .sla-pill.proximo{color:#ffd385;background:#40311e}
:root[data-theme="dark"] .sla-pill.no_prazo{color:#a8e8c5;background:#243e32}
.team-department{padding:15px 0;border-top:1px solid var(--border)}
.team-title{display:flex;gap:12px;align-items:center;justify-content:space-between}
.team-member{display:flex;align-items:center;justify-content:space-between;gap:13px;padding:12px 10px;margin-top:9px;border-radius:9px;background:var(--panel-alt)}
.team-member form{margin:0}
.admin-featured{display:flex;align-items:center;justify-content:space-between;gap:25px;margin-bottom:18px}
.admin-featured h2{margin:3px 0}
@media(max-width:1000px){.module-grid{grid-template-columns:1fr}.module-card{padding:22px}.admin-featured{flex-direction:column;align-items:flex-start}.team-member{flex-direction:column;align-items:flex-start}}
@media(max-width:760px){.sidebar{max-width:88vw}.module-card h2{font-size:21px}}
@media(prefers-reduced-motion:reduce){.sidebar,.side-link{transition:none}.side-link:hover{transform:none}}

@media(max-width:720px){.workspace-header{flex-wrap:wrap}.workspace-actions{width:100%;justify-content:flex-end}.module-card{gap:12px}.module-card .module-icon{width:38px;height:38px;flex-basis:38px}.table-wrap{max-width:100%}}
/* V4: Portal Fiscal integrado, mantendo identidade claro/escuro. */
.fiscal-page .fiscal-layout{align-items:start}
.fiscal-page .fiscal-date-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.fiscal-page .fiscal-date-grid .field{min-width:0}
.fiscal-history-entry{padding:12px 0;border-top:1px solid var(--border);overflow-wrap:anywhere}
.fiscal-history-entry p{margin:7px 0}
.fiscal-page .btn:disabled{opacity:.45;cursor:not-allowed}
@media(max-width:600px){.fiscal-page .fiscal-date-grid{grid-template-columns:1fr}}

/* V5 - Indicadores de tickets. Graficos renderizados no servidor; CSP sem inline JS. */
.analytics-heading{align-items:end}
.analytics-heading h1{margin-bottom:8px}
.analytics-filters{padding:19px 21px;margin:0 0 17px}
.analytics-filter-form{display:grid;grid-template-columns:minmax(125px,1fr) minmax(140px,1.35fr) minmax(140px,1fr) auto auto;gap:12px;align-items:end}
.analytics-filter-form .field{margin:0;min-width:0}
.analytics-filter-form .field select{width:100%}
.analytics-filter-form .btn{min-height:42px;white-space:nowrap}
.analytics-scope{display:flex;align-items:center;gap:7px;color:var(--sub);font-size:12px;margin:15px 0 0}
.analytics-scope svg{height:17px;width:17px;flex:none;stroke:var(--sub);fill:none;stroke-width:1.6}
.analytics-kpis{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:13px;margin-bottom:17px}
.analytics-kpi{display:flex;flex-direction:column;min-height:133px;position:relative;gap:7px;padding:21px 21px 17px}
.analytics-kpi strong{font-size:34px;font-weight:820;line-height:1.15;letter-spacing:-.035em;font-variant-numeric:tabular-nums}
.analytics-kpi small{color:var(--sub);line-height:1.4;font-size:11px}
.analytics-kpi .metric-label{margin:0;max-width:calc(100% - 35px)}
.analytics-kpi-icon{position:absolute;top:16px;right:17px;width:29px;height:29px;border-radius:8px;display:grid;place-items:center;background:var(--panel-alt);color:var(--sub);font-size:17px;font-weight:800}
.analytics-kpi.kpi-alert .analytics-kpi-icon{color:var(--brand);background:var(--muted-red)}
.analytics-charts-main{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(290px,1fr);gap:16px;margin-bottom:16px}
.analytics-charts-secondary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}
.analytics-panel{padding:23px;min-width:0}
.analytics-panel-header{display:flex;justify-content:space-between;align-items:flex-start;gap:10px;margin-bottom:20px}
.analytics-panel-header h2{margin:5px 0 7px;font-size:18px;line-height:1.35}
.analytics-panel-header .small{margin:0}
.analytics-counter{font-size:11px;font-weight:800;color:var(--sub);background:var(--panel-alt);border-radius:18px;padding:7px 10px;white-space:nowrap}
.analytics-graph{width:100%;min-width:0;overflow:hidden;margin-top:16px}
.analytics-graph svg{display:block;width:100%;height:auto;min-height:177px;overflow:visible}
.analytics-gridline{stroke:var(--border);stroke-width:1.2;vector-effect:non-scaling-stroke}
.analytics-line{stroke:var(--brand);stroke-width:3.5;stroke-linecap:round;stroke-linejoin:round;fill:none;vector-effect:non-scaling-stroke}
.analytics-fill{fill:var(--muted-red);opacity:.45}
.analytics-point{fill:var(--panel);stroke:var(--brand);stroke-width:2.7;vector-effect:non-scaling-stroke}
.analytics-axis-label,.analytics-axis-count{fill:var(--sub);font-size:15px}
.analytics-bars{display:flex;flex-direction:column;gap:16px}
.analytics-bar-title{display:flex;gap:10px;justify-content:space-between;align-items:baseline;font-size:13px;line-height:1.35}
.analytics-bar-title span{min-width:0;overflow-wrap:anywhere;font-weight:610}
.analytics-bar-title strong{font-variant-numeric:tabular-nums}
.analytics-bar-item{display:flex;flex-direction:column;gap:6px}
.analytics-bar-item small{color:var(--sub);font-size:11px}
.analytics-progress{width:100%;height:8px;appearance:none;border:0;border-radius:6px;overflow:hidden;background:var(--panel-alt);display:block}
.analytics-progress::-webkit-progress-bar{background:var(--panel-alt);border-radius:6px}
.analytics-progress::-webkit-progress-value{background:var(--brand);border-radius:6px}
.analytics-progress::-moz-progress-bar{background:var(--brand);border-radius:6px}
.analytics-empty{font-size:13px;color:var(--sub);padding:28px 0 18px}
.analytics-empty-note{font-size:12px;color:var(--sub);text-align:center;margin:-8px 0 4px}
.analytics-alert-text{color:var(--brand)!important;font-weight:700}
.analytics-footnote{color:var(--sub);font-size:12px;line-height:1.7;margin:17px 0 4px;padding:13px 15px;background:var(--panel-alt);border:1px solid var(--border);border-radius:11px}
@media(max-width:1220px){.analytics-filter-form{grid-template-columns:repeat(3,minmax(0,1fr))}.analytics-charts-main{grid-template-columns:minmax(0,1fr)}.analytics-charts-secondary{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:820px){.analytics-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.analytics-charts-secondary{grid-template-columns:minmax(0,1fr)}.analytics-filter-form{grid-template-columns:repeat(2,minmax(0,1fr))}.analytics-filter-form .btn{width:100%}}
@media(max-width:520px){.analytics-heading{align-items:flex-start}.analytics-kpis{gap:9px}.analytics-kpi{padding:15px;min-height:124px}.analytics-kpi strong{font-size:27px}.analytics-kpi .metric-label{font-size:11px}.analytics-kpi small{font-size:10px}.analytics-panel{padding:16px}.analytics-filters{padding:15px}.analytics-filter-form{grid-template-columns:minmax(0,1fr)}.analytics-scope{align-items:flex-start;line-height:1.45}.analytics-panel-header{flex-wrap:wrap}.analytics-graph svg{min-height:160px}}

.analytics-sla-overview{border-top:1px solid var(--border);margin-top:17px;padding-top:19px}
.analytics-sla-overview h3{display:flex;justify-content:space-between;align-items:baseline;gap:10px;font-size:14px;margin:0 0 13px}
.analytics-sla-overview h3 span{color:var(--sub);font-size:11px;font-weight:500}
.analytics-sla-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:9px}
.analytics-sla-grid>div{background:var(--panel-alt);border-radius:10px;padding:13px 9px;min-width:0}
.analytics-sla-grid b{font-size:23px;display:block;line-height:1.1;font-variant-numeric:tabular-nums}
.analytics-sla-grid span{font-size:11px;display:block;color:var(--sub);margin-top:6px;line-height:1.3}
@media(max-width:600px){.analytics-sla-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}

/* V5.1 BI | Painel administrativo, filtros multicriterio e charts SVG interativos */
:root{
 --bi-c1:#d32443; --bi-c2:#6565ce; --bi-c3:#eaa049; --bi-c4:#249b82;
 --bi-c5:#3f88b8; --bi-c6:#a46bb9; --bi-c7:#8dabb0; --bi-c8:#91909a;
 --bi-soft:#f7f4f6;
}
:root[data-theme=dark]{
 --bi-c1:#ff526d; --bi-c2:#9996ff; --bi-c3:#fac171; --bi-c4:#63caaa;
 --bi-c5:#82bcee; --bi-c6:#d6a0ea; --bi-c7:#a8c1c5; --bi-c8:#97909d;
 --bi-soft:#282329;
}
.bi-heading{align-items:center;gap:16px;margin-top:4px}
.bi-heading h1{font-size:clamp(25px,2.8vw,34px)}
.bi-filter-shell{padding:20px 22px;margin-bottom:16px;position:relative;z-index:4}
.bi-filter-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:17px}
.bi-filter-heading>div{display:flex;flex-direction:column;gap:3px}
.bi-filter-heading strong{font-size:14px}
.bi-filter-status{font-size:11px;font-weight:700;color:var(--sub);padding:7px 10px;background:var(--panel-alt);border-radius:30px}
.bi-filter-form{display:grid;grid-template-columns:minmax(130px,1.3fr) repeat(4,minmax(110px,1fr)) auto auto;align-items:end;gap:10px}
.bi-filter-form .btn{min-height:43px;padding:10px 13px;white-space:nowrap;font-size:12px}
.bi-period{display:flex;flex-direction:column;gap:6px;font-size:12px;font-weight:750;min-width:0}
.bi-period select{width:100%;min-width:0;height:43px;border:1px solid var(--border);background:var(--input);color:var(--fg);padding:0 8px;border-radius:9px;outline:none;font-size:12px}
.bi-filter{min-width:0;position:relative}
.bi-filter summary{height:43px;list-style:none;display:flex;align-items:center;gap:6px;border-radius:9px;border:1px solid var(--border);background:var(--input);padding:0 11px;cursor:pointer;font-size:12px;white-space:nowrap}
.bi-filter summary::-webkit-details-marker{display:none}
.bi-filter summary:focus-visible{outline:2px solid var(--brand);outline-offset:2px}
.bi-filter[open] summary,.bi-filter-active summary{border-color:var(--bi-c2)}
.bi-filter-caption{font-weight:750;overflow:hidden;text-overflow:ellipsis}
.bi-filter-value{color:var(--sub);margin-left:auto;font-size:11px;overflow:hidden;text-overflow:ellipsis}
.bi-chevron{font-size:16px;line-height:1;color:var(--sub)}
.bi-filter-popover{position:absolute;top:calc(100% + 6px);left:0;min-width:230px;width:max-content;max-width:min(300px,88vw);border:1px solid var(--border);border-radius:12px;background:var(--panel);box-shadow:0 20px 45px rgba(0,0,0,.18);padding:8px;z-index:20}
.bi-filter:nth-of-type(5) .bi-filter-popover{left:auto;right:0}
.bi-filter-list{max-height:246px;overflow-y:auto;display:flex;flex-direction:column;gap:1px}
.bi-filter-choice{display:flex;align-items:center;gap:9px;padding:8px 10px;border-radius:7px;font-size:12px;cursor:pointer;overflow-wrap:anywhere}
.bi-filter-choice:hover{background:var(--panel-alt)}
.bi-filter-choice input{accent-color:var(--brand);width:15px;height:15px;margin:0;flex:none}
.bi-filter-reset{width:100%;background:transparent;color:var(--brand);border:0;border-top:1px solid var(--border);padding:11px 7px 4px;text-align:left;font-weight:750;font-size:12px}
.bi-filter-context{display:flex;flex-wrap:wrap;gap:7px 18px;border-top:1px solid var(--border);margin-top:16px;padding-top:13px;font-size:11px;color:var(--sub)}
.bi-kpis{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:13px;margin-bottom:16px}
.bi-kpi{position:relative;display:flex;flex-direction:column;gap:7px;min-height:130px;padding:19px 20px 16px;overflow:hidden}
.bi-kpi-label{color:var(--sub);font-weight:700;font-size:12px}
.bi-kpi strong{font-size:36px;line-height:1.12;letter-spacing:-.05em;font-variant-numeric:tabular-nums}
.bi-kpi-meta{font-size:11px;color:var(--sub)}
.bi-kpi-icon{position:absolute;right:19px;top:19px;display:grid;place-items:center;width:29px;height:29px;background:var(--panel-alt);border-radius:9px;color:var(--sub);font-size:18px}
.bi-kpi-critical strong{color:var(--bi-c1)}
.bi-kpi-critical .bi-kpi-icon{background:var(--muted-red);color:var(--bi-c1)}
.bi-grid-main{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(300px,1fr);gap:16px;margin-bottom:16px}
.bi-grid-secondary{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-bottom:16px}
.bi-panel{padding:21px;min-width:0;overflow:hidden}
.bi-panel-title{display:flex;align-items:flex-start;justify-content:space-between;gap:10px;min-width:0;margin-bottom:18px}
.bi-panel-title h2{font-size:18px;margin:4px 0 5px}
.bi-panel-title .eyebrow{font-size:9px;letter-spacing:.14em}
.bi-panel-title .small{margin:0}
.bi-panel-counter{display:inline-block;padding:7px 11px;font-size:11px;font-weight:800;border-radius:20px;background:var(--panel-alt);color:var(--sub);white-space:nowrap}
.bi-line-chart svg{display:block;width:100%;height:auto;min-height:160px}
.bi-gridline{stroke:var(--border);stroke-width:1;vector-effect:non-scaling-stroke}
.bi-axis{fill:var(--sub);font-size:14px}
.bi-area{fill:var(--bi-c1);opacity:.10}
.bi-line{stroke:var(--bi-c1);stroke-width:3.5;stroke-linecap:round;stroke-linejoin:round;fill:none;vector-effect:non-scaling-stroke}
.bi-line-point{fill:var(--panel);stroke:var(--bi-c1);stroke-width:2.3;vector-effect:non-scaling-stroke}
.bi-caption{font-size:11px;color:var(--sub);line-height:1.5;margin-top:4px}
.bi-donut-layout{display:grid;grid-template-columns:minmax(140px,.9fr) minmax(0,1.1fr);align-items:center;gap:11px}
.bi-donut svg{width:100%;max-width:230px;display:block;margin:auto}
.bi-donut-track{fill:none;stroke:var(--panel-alt);stroke-width:21}
.bi-donut-slice{fill:none;stroke-width:21;stroke-linecap:butt}
.bi-donut-total{fill:var(--fg);font-size:31px;font-weight:850}
.bi-donut-sub{fill:var(--sub);font-size:11px}
.bi-donut-legend{display:flex;flex-direction:column;gap:3px;max-height:276px;overflow-y:auto}
.bi-legend-row{display:grid;grid-template-columns:10px minmax(0,1fr) auto auto;align-items:center;gap:8px;background:transparent;border:0;border-radius:7px;padding:7px 6px;color:var(--fg);font-size:11px;text-align:left;width:100%}
.bi-legend-row:hover,.bi-bar-row:hover{background:var(--panel-alt)}
.bi-legend-name{min-width:0;overflow-wrap:anywhere}
.bi-legend-row strong{font-size:12px;font-variant-numeric:tabular-nums}
.bi-legend-row small{font-size:10px;color:var(--sub)}
.bi-color-dot{display:inline-block;width:10px;height:10px;border-radius:3px;flex:none}
.bi-c1{stroke:var(--bi-c1)}.bi-c2{stroke:var(--bi-c2)}.bi-c3{stroke:var(--bi-c3)}.bi-c4{stroke:var(--bi-c4)}
.bi-c5{stroke:var(--bi-c5)}.bi-c6{stroke:var(--bi-c6)}.bi-c7{stroke:var(--bi-c7)}.bi-c8{stroke:var(--bi-c8)}
.bi-fill-1{fill:var(--bi-c1);background:var(--bi-c1)}.bi-fill-2{fill:var(--bi-c2);background:var(--bi-c2)}
.bi-fill-3{fill:var(--bi-c3);background:var(--bi-c3)}.bi-fill-4{fill:var(--bi-c4);background:var(--bi-c4)}
.bi-fill-5{fill:var(--bi-c5);background:var(--bi-c5)}.bi-fill-6{fill:var(--bi-c6);background:var(--bi-c6)}
.bi-fill-7{fill:var(--bi-c7);background:var(--bi-c7)}.bi-fill-8{fill:var(--bi-c8);background:var(--bi-c8)}
.bi-bar-list{display:flex;flex-direction:column;gap:7px;max-height:390px;overflow:auto}
.bi-bar-row{width:100%;border:0;background:transparent;text-align:left;padding:7px;border-radius:9px;display:flex;flex-direction:column;gap:6px;color:var(--fg);font-size:12px}
.bi-bar-heading{display:flex;justify-content:space-between;gap:10px;align-items:baseline}
.bi-bar-heading>span{overflow-wrap:anywhere;min-width:0}
.bi-bar-heading b{font-size:13px;font-variant-numeric:tabular-nums}
.bi-bar-row small{font-size:10px;color:var(--sub)}
.bi-overdue{color:var(--bi-c1)!important;font-weight:750}
.bi-progress{width:100%;height:9px;display:block;appearance:none;border:0;border-radius:10px;background:var(--panel-alt);overflow:hidden}
.bi-progress::-webkit-progress-bar{background:var(--panel-alt);border-radius:10px}
.bi-progress::-webkit-progress-value{background:var(--bi-c5);border-radius:10px}
.bi-progress::-moz-progress-bar{background:var(--bi-c5);border-radius:10px}
.bi-progress-alt::-webkit-progress-value{background:var(--bi-c2)}
.bi-progress-alt::-moz-progress-bar{background:var(--bi-c2)}
.bi-columns{display:flex;gap:7px;justify-content:space-around;align-items:stretch;min-height:230px}
.bi-column{border:0;background:transparent;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;min-width:0;flex:1;padding:5px 4px;gap:5px;color:var(--fg);font-size:11px;border-radius:8px}
.bi-column:hover{background:var(--panel-alt)}
.bi-column svg{width:min(100%,74px);height:188px;overflow:visible}
.bi-column>span{text-align:center;overflow-wrap:anywhere;min-height:32px;font-weight:650}
.bi-column-track{fill:var(--panel-alt)}
.bi-column-count{fill:var(--fg);font-size:20px;font-weight:850}
.bi-sla{margin-bottom:15px}
.bi-sla-graphic svg{width:100%;height:32px;display:block}
.bi-sla-track{fill:var(--panel-alt)}
.bi-sla-legend{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-top:14px}
.bi-sla-legend-item{display:flex;gap:10px;align-items:flex-start;padding:9px 5px;font-size:11px;color:var(--sub)}
.bi-sla-legend-item .bi-color-dot{margin-top:5px}
.bi-sla-legend-item>div{display:flex;flex-direction:column;gap:3px}
.bi-sla-legend-item b{font-size:20px;color:var(--fg);line-height:1.1;font-variant-numeric:tabular-nums}
.bi-sla-legend-item span:last-child{line-height:1.3}
.bi-filter-choice:focus-within,.bi-legend-row:focus-visible,.bi-bar-row:focus-visible,.bi-column:focus-visible{outline:2px solid var(--brand);outline-offset:2px}
@media(max-width:1320px){.bi-filter-form{grid-template-columns:repeat(3,minmax(0,1fr))}.bi-grid-main{grid-template-columns:1fr}.bi-grid-secondary{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:850px){.bi-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.bi-grid-secondary{grid-template-columns:1fr}.bi-filter-form{grid-template-columns:repeat(2,minmax(0,1fr))}.bi-heading{align-items:flex-start}.bi-donut-layout{grid-template-columns:minmax(150px,.7fr) 1fr}}
@media(max-width:530px){.bi-filter-shell,.bi-panel{padding:16px}.bi-filter-heading{align-items:flex-start;flex-direction:column}.bi-filter-form{grid-template-columns:1fr 1fr;gap:9px}.bi-filter-form .bi-period{grid-column:1/-1}.bi-filter-popover{min-width:185px}.bi-filter:nth-of-type(even) .bi-filter-popover{left:auto;right:0}.bi-filter-context{flex-direction:column;gap:3px}.bi-kpis{gap:9px}.bi-kpi{padding:15px;min-height:118px}.bi-kpi strong{font-size:27px}.bi-kpi-icon{right:11px;top:12px}.bi-kpi-label{font-size:11px;max-width:calc(100% - 30px)}.bi-kpi-meta{font-size:10px}.bi-donut-layout{grid-template-columns:1fr}.bi-donut svg{max-width:200px}.bi-sla-legend{grid-template-columns:repeat(2,minmax(0,1fr))}.bi-line-chart svg{min-height:120px}}
@media(prefers-reduced-motion:reduce){.bi-filter,.bi-panel{transition:none}}

/* Origem de atendimentos importados do SharePoint */
.migration-warning {display:inline-block; padding:4px 9px; border-radius:8px; border:1px solid #c88b32; color:var(--fg); background:rgba(203,140,44,.13); font-weight:600; font-size:.85rem;}